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Knudson Agency earns top honor for twelfth consecutive year

MADISON, Wis. — Rhonda Knudson Insurance agency with American Family Insurance in Great Bend has been recognized for providing an outstanding customer experience under the American Star Excellence in Customer Experience Certification Program.
“Providing our valued customers with an exceptional service experience is at the heart of everything we do,” said Ann Hamilton, American Family Insurance customer experience vice president. “As recipients of the American Star Excellence in Customer Experience Certification, this select group of agents has earned the highest praise from our customers for consistently providing the outstanding service our customers expect, and deserve.”
The service excellence distinction was determined ...


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