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OPI’s Chapman learns about Canon copiers from factory specialists

Justin Chapman, OPI technician

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The new training that Justin Chapman recently received allows him to zero in on the fine points of maintaining Canon copiers as he serves Office Products Inc. customers. Chapman has successfully completed the two-week course in Canon Applied Technologies at Dallas.
 Chapman, an OPI technician, said this factory training is crucial to providing the best service to Canon customers.
“This training gives us complete knowledge of the products,” Chapman said, noting he concentrates on the Canon 70 Series ImageRunners. “I can troubleshoot and solve problems without repeated contacts with the customer.”
The technician noted that his colleagues also are trained ...


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