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What you should know about debt collectors

It's something most people dread: a call from the bill collector.
Federal regulators say they are getting tired of complaints about debt collectors. Thousands of people say they're being harassed for money they don't owe. Many others complain of aggressive tactics that can include abusive language.
Even if you've fallen behind on payments, debt collection agencies must follow laws and rules, and you do have rights, as Sherman Hairup discovered.
He said he was surprised by a notice he got from a debt collection agency out of Florida saying he owed them $128. But a bigger ...

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