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Disney hotels to remove 'Do Not Disturb' signs for hotel rooms. Here's why

POSTED January 9, 2018 3:39 a.m.
Herb Scribner/

A company spokeswoman said Disney has replaced ...

Some Disney hotels will soon remove “Do Not Disturb” signs so that staffers can enter and inspect rooms, according to CNNMoney.

A company spokeswoman said Disney has replaced “Do Not Disturb” signs with “Room Occupied” signs at hotels in Orlando.

So far, the Polynesian Village Resort, the Grand Floridian Resort & Spa, the Contemporary Resort and the adjoining Bay Lake Tower in Orlando have all made this change.

The company will allow staffers to enter rooms every day, as long as they knock on the door and announce that they’re about to enter.

Disney’s staff and hotel “reserve the right to enter your room for any purposes including, but not limited to, performing maintenance and repairs or checking on the safety and security of guests and property,” according to Walt Disney World News Today, which reports on the news about Disney’s parks.

So why the change?

“The popular theory is that this is a response to the incident that happened in Vegas earlier this year,” according to the Disney news site. “The monorail resorts are quite tall and offer similar vantage points of crowded guest areas, as well as Walt Disney World transportation such as monorails, buses, and watercraft. Disney is not publicly stating why they are making the change though.”

Disney’s decision comes as other hotels have made changes to their "Do Not Disturb" sign policies in the wake of the Las Vegas shooting last summer when at least 58 people were killed by a lone gunman from his room in the 32nd floor of the Mandalay Bay hotel in Las Vegas.

Wynn Resorts — the company which owns the Mandalay Bay hotel in Las Vegas — changed its policy to allow hotel employees to investigate a room if there is a “Do Not Disturb” sign for 12 consecutive hours.

According to USA Today, Hilton Hotels call for team members to alert security if rooms have had a “Do Not Disturb” sign on their door for more than 24 hours.

Previously, Hilton Hotels allowed people to have those signs on their doors for multiple days before inspecting the rooms.

“Hotels own the rooms and have the right to enter for reasons of security, safety of guests, maintenance or sanitation,” American Hotel and Lodging Association spokeswoman Rosanna Maietta told USA Today.

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