A leader in their service industry, Mobile Radio Service has been recognized once again for its accomplishment by renewing their status as an approved Certified Service Center (CSC). Mobile Radio Service has met the even more stringent national renewal requirements of the CSC program; an all-industry initiative backed by leading electronics industry associations and major product manufacturers.
Consortium of Certified Service Centers is a not-for-profit organization developed not only to represent distinguished independent electronic service centers, but also to provide a standard that the consumer can rely on when seeking quality and customer service. The CSC program was designed to identify service facilities that strive to provide honest, responsible, competent and world-class customer service. This sets not only a service industry standa rd but more importantly promotes positive experiences for our consumers.
Mobile Radio Service has completed a voluntary rigorous renewal application and review process and implemented the strict set of escalated guidelines promoting business excellence that is required to renew a company’s standing as a Certified Service Center. Mobile Radio Service has met all CSC renewal requirements that ensures an even higher code of conduct promoting consumer confidence such as certified management and technicians, consumer protection programs, and quality assurance plans.