Rhonda Knudson, an American Family Insurance agent and her agency team in Great Bend, have been recognized for providing an outstanding customer experience under the American Star Excellence in Customer Experience Certification Program. “Our vision is to be the most trusted and valued customer-driven insurance company, so we salute these agents who have earned the highest praise from customers, and received the American Star Excellence in Customer Experience Certification,” said Tim Constien, chief customer officer of American Family Insurance. “These agents are consistent providers of exceptional service and attention to our customers.”