The new technology sales and service representative at Office Products Inc. (OPI) is available to help home-computer owners through the maze of getting the machine they need.
Michael Juergensen, a Great Bend native, recently joined the OPI technology team to help customers with computers and accessories, printers and tablets.
“Customers can rely on us to know what particular technology will solve their problems,” Juergensen said. “We also know how to maintain the equipment and explain any situation in layman’s terms.”
While some issues can be resolved with a phone call, Juergensen is available to go to the customer’s residence.
“I meet with people in their homes or wherever they need me,” he commented. “I’m also available to our business customers when needed.”
Juergensen noted he specifically wanted to work at OPI because of its technological expertise.
“OPI is on top of recent advances in technology,” he explained. “The owners and my colleagues stay at the forefront of new innovations so that we can accommodate a wide variety of customer needs.
“The people here know this business inside and out, and I have learned a lot already,” Juergensen added. “I discover new information on the job every day.”
Juergensen currently is working on an associate’s degree in computer networking at Barton Community College. He was born and raised in Great Bend; his parents are Don and Dorothy Niedens, Great Bend.
OPI Technology Sales Manager Joey Bahr said Juergensen is a welcome addition to OPI.
“Michael is a quick-study and understands his customers’ concerns,” Bahr said. “He enjoys interacting with people who are looking for the solutions he can provide.”
OPI has access to and can maintain many computer brand names; it also provides custom-built desktops.
The business is located at 1204 Main in Great Bend, 516 Broadway in Larned and 724 N. Main in Russell.