Scottie Schmidt has taken the opportunity to fine-tune his knowledge about a popular item at Office Products Inc. (OPI) to better serve his customers.
Schmidt, OPI outside sales representative, recently completed Canon sales training at Dallas to learn more about the versatile machines.
“This specialized training allows us to better understand each customer’s specific needs,” Schmidt said. “When we know what clients require from a copier, we can design an efficient system for their workflow.
“I appreciate OPI giving me the chance to further my education,” he added. “Our customers will reap the benefits.”
Schmidt noted that Canon users are encouraged to contact him with any questions they have.
“If customers let me know about their copier concerns, we can collaborate and find solutions,” he explained. “We want them to have the right machine for the job.”
Schmidt’s territory includes Barton, Rice and Ellsworth counties. He serves about 100 customers each week and pays personal visits on a regular basis.
“I can answer their Canon questions, but it doesn’t stop there,” Schmidt commented. “I can take orders for all their office products and supplies and I will deliver them. Our goal is to always meet and even exceed customers’ expectations.”
Schmidt has lived in Great Bend for almost 30 years. He and his wife, Allanah, have four children and five grandchildren.
Jim Grabbe, OPI sales manager, said Schmidt’s new training allows him to be well versed in how Canon copiers can help businesses be more efficient.
“This is very intense training into the operations of the Canon machines,” Grabbe said. “Scottie is even better equipped to answer customers’ questions and work out a plan for their particular needs. OPI is proud of him for achieving this milestone.”
OPI is located at 1204 Main in Great Bend, 516 Broadway in Larned, and 724 N. Main in Russell.