We thought the big controversies in the Sochi Winter Olympics would be toothpaste terrorism or government-sanctioned homophobia. Then the press tried to check into their hotels and discovered a comical array of foibles that will do nothing to boost the Russian tourism industry. But what shocks the traveling press corps-lost hotel reservations, uncovered manholes, unsafe tap water-is nothing new to those of us who have lived in Russia.As my friend, the Athens-based writer Robin Whetstone, put it, “Russia is the opposite of a public service announcement.”