Two Office Products Inc. technicians recently passed the Canon ATSP exams, accomplishments that place them at the top of their field.
Patrick Jacobs and James Weatherman passed different segments of the Canon Association of Technical Service Professionals program tests. Along with this comes prestige and national recognition, said Willie Spires, OPI service manager.
"These ATSP exams are extremely rigorous," Spires said. "Patrick and James demonstrated their in-depth knowledge and expertise by passing these tests. It is a very prestigious accomplishment."
"All OPI copier technicians are factory trained," Spires noted, "but these two have reached all levels and are fully trained and certified on the entire line of Canon ImageRunner copiers that OPI carries. This includes the new Advanced ImageRunner series with the newest digital color technology."
Canon factory training facilities are located in Dallas, Texas. Jacobs and Weatherman have attended many schools there, which made them eligible to participate in the Canon ATSP program. The testing is administered at Fort Hays State University.
The successful completion of the exams allowed Jacobs, senior technician, and Weatherman to gain certifications at a national level. Jacobs traveled to Hays twice and gained certification in the advanced high-speed digital technician for black/white segment and in the digital color technician segment, while Weatherman’s recent certification is in the low-mid speed digital technician for black/white segment.
"Not all Canon dealers employ technicians of this caliber," Spires said. "Patrick and James volunteered to further their education because they strive to be the best and want to better serve our customers."
Jacobs was one of the first at OPI to achieve and maintain this level of certification. But this was the first testing for Weatherman.
"We are proud that James achieved this level on his first try, especially because there is a 70 percent failure rate nationally," Spires noted. "OPI customers are in good hands."
OPI is located at 1204 Main in Great Bend, 516 Broadway in Larned and 724 Main in Russell.