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Great Bend Sears Hometown Store Receives National Honor for Outstanding Customer Service and Charita
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The Sears Hometown Store of Great Bend has been named a 2011 Sears Hometown Store Premier Dealer. This annual award recognizes Sears Hometown Stores across the country that consistently offer the greatest customer service, outstanding store performance and standards, as well as exceptional demonstrations of local community involvement. In January 2011, the Great Bend store was one of only 190 locations throughout the U.S. to receive this national recognition at the annual Hometown Celebration held in Orlando, Fla.
“To be honored as a Premier Dealer is a great achievement not only for our store, but also for the community we strive to serve everyday,” said Stan Downey, owner and operator of the Sears Hometown Store in Great Bend. “We could not have earned this without the support of our community, and we want to thank our customers for shopping with us throughout the year.”
Only 20 percent of Sears Hometown Stores receive this prestigious annual award, and this year, each store receiving Premier Dealer status will be given the opportunity to participate in an exclusive charitable event in 2011 to help support their community. One recent example of charitable giving by the Great Bend store is participation in the Life Giving Center from our Charitable Contribution Day Event.
“We are thrilled to designate Stan Downey and the Sears Hometown Store of Great Bend a Premier Dealer, as a testament to the hard work and dedication shown each and every day to support the community,” said Will Powell, president, Sears Hometown Stores. “We are committed to continually assisting Hometown Stores and their communities, so that customers everywhere can shop closer to home and enjoy the quality and value found at Sears.”
Sears Hometown Stores are a unique retailing concept; they combine the value, selection and services associated with larger retail stores but are owned and operated by a member of the local community. Sears Hometown Stores provide exceptional customer service along with a wide assortment of appliances, tools, electronics, fitness equipment and lawn & garden merchandise. In addition, Sears Hometown Store associates can order anything from the entire selection of merchandise offered by Sears Holdings including apparel, footwear, jewelry and much more for the customer. This unique format allows customers in small communities to have access to the great products and brands usually found only in Sears stores.
To learn more about Sears Hometown Stores, visit the Sears Hometown Store of Great Bend, at 2515 10th Street, or www.searshometownstores.com.